Exploring health-analytics adoption in indian private healthcare organizations: An institutional-theoretic perspective

IF 5.7 2区管理学 Q1 INFORMATION SCIENCE & LIBRARY SCIENCE Information and Organization Pub Date : 2022-09-01 DOI:10.1016/j.infoandorg.2022.100430

Sathyanarayanan Venkatraman , Rangaraja P. Sundarraj , Ravi Seethamraju

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Abstract

In India, private hospitals are at the cusp of adopting health-analytics (HA) technology to manage their organizational performance through data-driven decision-making. Past studies have analyzed the applications and benefits of HA. Our study builds on this descriptive base to investigate the patterns of HA adoption and the institutional factors which impact adoption. We conducted a cross-sectional field study that involved ten Indian private healthcare organizations and four health-ecosystem partners and analyzed the case study data using an institutional theory lens. Our cases reveal that the breadth and depth of HA adoption varies and falls into three distinct patterns: far-sighted, conservative, and niche. We assess how these patterns are influenced by the two key dimensions of institutional environments (material-resource environment and institutional environment). We highlight distinctive factors (management support for building organizational trust on data-driven decisions and IT-Medical practitioner collaboration) that exert important contextual influences on HA adoption. Our study identifies areas of commonalty for HA adoption across national healthcare settings as well as contextual aspects representative of the burgeoning Indian healthcare field.

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探索健康分析在印度私人医疗机构的采用:制度理论的观点

在印度，私立医院正处于采用健康分析(HA)技术的前沿，通过数据驱动的决策来管理其组织绩效。过去的研究分析了HA的应用和效益。我们的研究建立在这个描述性的基础上，以调查HA采用的模式和影响采用的制度因素。我们进行了一项横断面实地研究，涉及10个印度私人医疗保健组织和4个健康生态系统合作伙伴，并使用制度理论视角分析了案例研究数据。我们的案例表明，采用高可用性的广度和深度各不相同，分为三种不同的模式:有远见的、保守的和小众的。我们评估了这些模式如何受到制度环境的两个关键维度(物质资源环境和制度环境)的影响。我们强调了不同的因素(管理层支持在数据驱动的决策和it -医疗从业者协作上建立组织信任)，这些因素对HA的采用产生重要的背景影响。我们的研究确定了在全国医疗保健机构中采用HA的共同领域，以及代表新兴印度医疗保健领域的背景方面。

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来源期刊

Information and Organization Multiple-

CiteScore

11.20

自引率

1.60%

发文量

期刊介绍： Advances in information and communication technologies are associated with a wide and increasing range of social consequences, which are experienced by individuals, work groups, organizations, interorganizational networks, and societies at large. Information technologies are implicated in all industries and in public as well as private enterprises. Understanding the relationships between information technologies and social organization is an increasingly important and urgent social and scholarly concern in many disciplinary fields.Information and Organization seeks to publish original scholarly articles on the relationships between information technologies and social organization. It seeks a scholarly understanding that is based on empirical research and relevant theory.

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