Sathyanarayanan Venkatraman , Rangaraja P. Sundarraj , Ravi Seethamraju
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引用次数: 0
Abstract
In India, private hospitals are at the cusp of adopting health-analytics (HA) technology to manage their organizational performance through data-driven decision-making. Past studies have analyzed the applications and benefits of HA. Our study builds on this descriptive base to investigate the patterns of HA adoption and the institutional factors which impact adoption. We conducted a cross-sectional field study that involved ten Indian private healthcare organizations and four health-ecosystem partners and analyzed the case study data using an institutional theory lens. Our cases reveal that the breadth and depth of HA adoption varies and falls into three distinct patterns: far-sighted, conservative, and niche. We assess how these patterns are influenced by the two key dimensions of institutional environments (material-resource environment and institutional environment). We highlight distinctive factors (management support for building organizational trust on data-driven decisions and IT-Medical practitioner collaboration) that exert important contextual influences on HA adoption. Our study identifies areas of commonalty for HA adoption across national healthcare settings as well as contextual aspects representative of the burgeoning Indian healthcare field.
期刊介绍:
Advances in information and communication technologies are associated with a wide and increasing range of social consequences, which are experienced by individuals, work groups, organizations, interorganizational networks, and societies at large. Information technologies are implicated in all industries and in public as well as private enterprises. Understanding the relationships between information technologies and social organization is an increasingly important and urgent social and scholarly concern in many disciplinary fields.Information and Organization seeks to publish original scholarly articles on the relationships between information technologies and social organization. It seeks a scholarly understanding that is based on empirical research and relevant theory.