Impact of Psychological Contract on Employees' Performance

Geeta Sachdeva
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Abstract

The performance of employees defines the competitive advantage of the company in current ferocious competition, and it affects the long-standing growth of the company. If a company inspires its workforce merely by the means of financial contract, then the company will not be in the position to gain the effective and efficient performances from its employees. Because apart from this financial contract, psychological contract also upsets attitudes and performance of the employees at the workplace. The spirit of the firms is the employees, and the implementation of the psychological contract can effectually decrease the turnover rate of employees and consequently increase their efficiency at the workplace. In the current chapter, first of all an attempt has been made to elucidate the concept and development process of psychological contract. After that it is endeavored to highlight the positive impact of psychological contract on employees' performances such as job satisfaction, organizational commitment, job performance, organization citizenship behavior, and turnover intentions.
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心理契约对员工绩效的影响
员工的绩效决定了企业在当前激烈竞争中的竞争优势,影响着企业的长远发展。如果一个公司仅仅通过财务合同的方式来激励员工,那么公司将无法从员工那里获得有效和高效的绩效。因为除了这种财务契约之外,心理契约也会影响员工在工作场所的态度和表现。企业的精神是员工,实施心理契约可以有效降低员工的离职率,从而提高员工的工作效率。本章首先对心理契约的概念及其发展过程进行了阐述。在此基础上,着重分析了心理契约对员工工作满意度、组织承诺、工作绩效、组织公民行为、离职意向等绩效的正向影响。
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