A Study on Student's Satisfaction of using E-learning System During the COVID-19 Pandemic

Abstract

The e-learning system, is usually defined as a teaching and learning activities that is done with a computer, which evolves alongside with the evolution of the web. During the COVID-19 Pandemic, schools are forced to make a switch to the distance learning methods. With some previous research on studies about satisfaction using TAM, ECM and ISS, a conceptual framework was created to create a further study on Satisfaction. A total of seven hypotheses were created on this research that connects six variables from TAM, ECM, and ISS. As the survey was conducted to 400 high school students in Indonesia who uses the e-learning, the data was processed and calculated using SmartPLS using the PLS and Bootstrapping calculation. After the convergent and discriminant validity and the path analysis were conducted, it was found out that all of the hypotheses were accepted. However, there are some limitations in this study, which include sample and variable limitations.