BEHAVIORAL ANALYTICS: ANALYSIS OF THE CURRENT STATE AND ITS APPLICATION IN SOLVING BUSINESS PROBLEMS

A. Remizova, T. R. Samigulin
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Abstract

Digital transformation is taking over more and more areas of everyday life. Business digitalization has already become something more than just the introduction of modern equipment, first of all, it is the transformation of the enterprise management system. Companies are increasingly rethinking their development strategies to focus on personalizing offers and increasing customer loyalty. Currently, there are a fairly large number of software tools for behavioral analysis. Each of them is individual and can be successfully used for a certain type of data or company requests. This article will consider the existing tools for behavioral analysis, their advantages, and disadvantages, and compare various methods both in the global market and in the russian. The analysis showed that each of these tools is not without drawbacks - there is no universal software tool for solving all kinds of emerging problems.
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行为分析:对当前状态的分析及其在解决业务问题中的应用
数字化转型正在接管越来越多的日常生活领域。企业数字化已经不仅仅是现代化设备的引进,首先是企业管理体制的变革。公司越来越多地重新思考他们的发展战略,把重点放在个性化产品和提高客户忠诚度上。目前,有相当多的软件工具用于行为分析。它们中的每一个都是独立的,可以成功地用于特定类型的数据或公司请求。本文将考虑现有的行为分析工具,它们的优点和缺点,并比较全球市场和俄罗斯的各种方法。分析表明,这些工具中的每一个都不是没有缺点的——没有一个通用的软件工具可以解决各种新出现的问题。
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