Does Organisational Climate Improve Quality Management Practice? Empirical Evidence from Egyptian Higher Education

Abstract

This study investigated the influence of organizational climate on quality management practices in Egyptian public universities. The study used a quantitative research design method. The sample consists of 150 respondents selected through both stratified sampling and simple random sampling to get a real population representation and minimization of the sampling bias. The research used the questionnaire as an instrument that involved 23 items, distributed to four disciplines: staff freedom, resource adequacy, decision making participation, and quality management practice for data collection by the researcher. The instrument was validated by experts from the Department of Education, Utara Malaysia University, through the face and content validation. Data collected were analyzed using Structural Equation Modelling (SEM) which was employed for data analysis method through AMOS statistical software based on the parametric SEM in AMOS 22.0. Findings from the study revealed that resource adequacy has a significant and positive effect on quality management practices. Meanwhile, decision-making participation has no significant effect on quality management practices. Furthermore, the study indicates that male academic staffs have a significantly higher level of organizational climate than female academic staffs in the Egyptian Higher institution. It was recommended that the university management systems be developed and it is the climate in the light of quality management stander and giving academic staff a clear role in expressing their opinion as conducting discussion plans on decision making with the participation of all employees’ levels at the university.