A Discussion on the Legal Issues When Selling Hotel Rooms Online: A Case of Macao

Loi Mei Kun
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Abstract

This paper aims to discuss some of the potential legal issues when hotel companies in Macao sell their hotel rooms over their own websites, namely, terms and conditions, the protection of personal information and the provision of security facilities. Little is known by way of research of potential online legal issues in the tourism industry of Macao, this paper attempts to supplement the limited existing work. The 5-star grouping of hotels in Macao is more able or willing to achieve the desired level of legal protection within their websites whereas the 3-star grouping of hotels has much more ground to cover. Attention to issues such as addressing personal data protection online and adopting appropriate security measures when taking and holding sensitive data of hotel guests should be given more considerable priority within this grouping of service providers.
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试论酒店客房网上销售的法律问题——以澳门为例
本文旨在探讨澳门酒店公司在自己的网站上销售酒店客房时可能出现的一些法律问题,即条款和条件、个人信息的保护和安全设施的提供。本文通过对澳门旅游行业潜在的网络法律问题的研究,试图对有限的现有工作进行补充。澳门的五星级酒店集团更有能力或意愿在其网站内达到所需的法律保护水平,而三星级酒店集团则有更多的领域可以覆盖。在这组服务提供商中,应更加重视解决在线个人数据保护问题,并在获取和持有酒店客人的敏感数据时采取适当的安全措施。
本文章由计算机程序翻译,如有差异,请以英文原文为准。
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