경찰공무원의 이직의도에 대한 직무만족, 직무스트레스, 조직몰입의 매개효과 분석 연구: 이직과정모형의 적용 가능성 검증

Abstract

Police officers’ voluntary turnover has been a growing concern among police organizations. This study aims to identify the mechanism of turnover intentions among South Korean police officers by testing the applicability of the turnover process model proposed by Brough & Frame (2004) and Allisey et al. (2014). Results provide empirical support for the proposed turnover process mediation model, indicating the significant mediating roles of job-related attitudes (i.e., job satisfaction, job stress, and organizational commitment) in the link between psychosocial working conditions (i.e., job autonomy, workplace relationships, managerial support, and peer support) and turnover intentions. To improve officers' retention rates in police organizations, administrative efforts must be made to increase officers' attachment to their organizations, enhance job satisfaction, and reduce stress levels altogether by providing career development, stress intervention, peer-support, and leadership training programs.