An autonomous loyalty program based on blockchains for IoT solution providers

Abstract

Data exchange and sharing methods for internet of things are widely studied and implemented, mostly in isolation from business considerations. In this paper, we introduce the concept of an autonomous loyalty program for IoT operators and explore its implementation. The purpose of the concept is to establish connection between business and technology layers by design, and in an autonomous fashion. The proposed concept utilizes tokenized economy on blockchain where the operators can implement gamification techniques using smart contracts to maximize profit during service offerings and requests. The system model, exchange procedures and implementation of the concept are discussed.