{"title":"SERVSIG 2012: innovative service perspectives","authors":"Kristina Heinonen, Anu Helkkula, M. Holmlund","doi":"10.1108/MSQ.2013.10823DAA.001","DOIUrl":null,"url":null,"abstract":"","PeriodicalId":313036,"journal":{"name":"Managing Service Quality","volume":"8 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2013-11-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"1","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"Managing Service Quality","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1108/MSQ.2013.10823DAA.001","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
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