Developing a simulated intelligent instrument to measure user behavior toward cybersecurity policies

Abstract

Institutions struggle to protect themselves from threats and cybercrime. Therefore, they devote much attention to improving information security infrastructures. Users’ behaviors were explored via a traditional questionnaire research instrument in a data collocate process. The questionnaire explores users’ behaviors theoretically, so the respondents’ answers to the questionnaire are insufficiently reliable, and the responses might not reflect actual behavior based on the human bias when facing theoretical problems. This study aims to solve unreliable responses to the questionnaire by developing a simulated intelligent instrument to measure users’ behaviors toward cybersecurity policies in an experimental study using gamification.