Applying Case-Based Reasoning Technique for Customized Management

Abstract

To support agile management, enterprises would face the challenges of designing and executing flexible management model. In this paper, we present a novel Customized Management (CM) model based on given goals. First, the knowledge base is established to store the standardized scenario data involved with business goals with the help of business experts. Then based on such knowledge base, a customized management model could be created by means of Case-Based Reasoning (CBR) technique so as to satisfy the specific management requirements. We present the definition of CM, describe its creating process, and discuss the experiment result.