Survey on Blood Donation Recognition and Korean Red Cross’ Response during COVID-19 Pandemic

Abstract

Background: This study investigated the recognition of employees and blood donors regarding the spread of COVID-19 and the response of the Korean Red Cross Blood Service. Methods: An online survey was conducted through internal groupware targeting employees of the Korean Red Cross Blood Center and Blood Laboratory Center. For the blood donor survey, a text message containing the survey URL was sent to 20,000 blood donors on July 31, 2020, and the responses were analyzed. Results: Of those who received text messages, 63.7% of staff and 8.6% of blood donors participated. Of the employees surveyed, the greatest urgency was the need to prepare after COVID-19; strengthening safety and protection measures of employees showed the highest result. In the concern on future blood services, the highest result was the deterioration of blood supply due to decreasing number of blood donors. In a survey of blood donors, 16.0% answered that the spread of COVID-19 had a very negative or somewhat negative effect on the recognition of blood donation, and 80.4% responded positively to sending an ‘emergency disaster message requesting blood donation’ when blood stocks dropped sharply. Conclusion: It is necessary to expand blood donation promotion and prepare systematic blood donor management measures for a stable blood supply during a pandemic, such as COVID-19. The emergency disaster message requesting blood donation helped solve the blood shortage, but it appears that an effective use plan will be needed in the future. (Korean J Blood Transfus 2021;32:191-200)