A study of students' satisfaction toward blended learning implementation in higher education institution in Indonesia

Abstract

In today's digital age, electronic learning (e-learning), refers to learning via the Internet, has become a significant trend. Accordingly, the higher education institutions progressively contribute to providing e-learning. This paper describes the first development and implementation of blended learning courses at Sam Ratulangi University (UNSRAT), Manado, North Sulawesi, Indonesia. The current work aims to evaluate the implementation of those blended learning courses from students' perspective. This research suggests that for evaluation and revision process, students' contemplation on courses is a crucial factor. Therefore, it would like to investigate what factors are influencing the students' satisfaction. In this paper, the development of the courses based on the instructional design was described. Students' achievements were evaluated from the questionnaire and examination results. The result of the research provides a description of students' satisfaction and further this outcome can be seen as guidance to develop and design blended learning courses in UNSRAT environment.