Pacem: Kennedy Brooks

Abstract

This two-part negotiation exercise is used in Negotiations electives at both the Darden School of Business and the McIntire School of Commerce. Together, the cases provide the background for a scorable, bilateral, multi-issue negotiation in which there are congruent, distributive, and integrative issues. People and Congregations Engaged in Ministry (PACEM) was a nonprofit organization committed to helping homeless adults in the Charlottesville, Virginia, community find shelter during the cold months. Reliant upon volunteers, PACEM had partnered for the previous five years with Madison House, a nonprofit organization run by students at the University of Virginia that coordinated student volunteers, developed student leaders, and built community partnerships. In preparation for the return of Madison House volunteers to PACEM, Kennedy Brooks, PACEM's executive director and community partner, was going to meet with Riley Carter, Madison House's newly appointed program director, to develop and sign the Community Partner Agreement, which detailed the volunteer experience and logistics for the upcoming school year. Brooks and Carter also had to agree on training and communication procedures for the year, which had historically included mandatory training at Madison House and weekly site e-mail updates. All aspects of the volunteer experience were subject to change each year, and Carter had expressed an interest in making a few changes, but Brooks believed the current structure was ideal. How would the discussion go, and what would the outcomes be? Excerpt UVA-QA-0802 Rev. Jul. 30, 2014 PACEM: KENNEDY BROOKS Kennedy Brooks, executive director and community partner of People and Congregations Engaged in Ministry (PACEM), was looking forward to the return of Madison House volunteers. Brooks believed the current structure of the volunteer experience was ideal and was confident that the meeting with Riley Carter, the new program director from Madison House, would solidify that sentiment. Reflecting with a smile on the five-year partnership between Madison House and PACEM, Brooks prepared for a quick meeting with Carter by reviewing an e-mail Carter had sent the previous week (Exhibit 1). PACEM PACEM was a nonprofit organization committed to helping homeless adults in the Charlottesville, Virginia, community find shelter during the cold months (October through March). PACEM opened its doors in 2004 and had given or coordinated over 43,000 nights of shelter to homeless adults within the community. PACEM's mission was to engage the community of the greater Charlottesville area in providing shelter, compassionate support, and access to services for homeless people. . . .