Message from the General Chairs

Abstract

Artificial Intelligence (AI) is concerned with computing technologies that allow machines to see, hear, talk, think, learn, and solve problems even above the level of human beings. On the one hand it allows business decisions to be driven by real-time models that enable unprecedented levels of accuracy and efficiency. On the other hand it enables general and professional problem solving and knowledge discovery that cannot be easily done by humans. In addition, business-business, business-customer, and customer-customer may be interconnected in a revolutionary way to support new business models with elevated customer experiences.