The Effect Of Tax Sanctions, Tax Knowledge, and Tax Services on Taxpayer Compliance in E-Commerce Businesses with Taxpayer Awareness as a Moderating Variable

Mei Welensya Br Simatupang, K. Julito, R. Putra
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Abstract

This study aims to examine the effect of tax sanctions (SP), tax knowledge, tax services and taxpayer awareness on taxpayer compliance in e-commerce businesses. The sampling technique used in this study was purposive sampling. The sample in this study was 321 from the E-commerce business community in the Jakarta area. This type of research is quantitative research with data collection techniques, namely the method of distributing questionnaires via Google form using a Likert scale. The data processing method in this study uses Smart PLS software which is used to test hypotheses. The results of this study indicate that tax sanctions have proven to have a positive and significant effect on e-commerce business taxpayer compliance commerce. The results of this study recommend that creating E-commerce Business Taxpayer Compliance in individuals is to have good Tax Knowledge on Taxpayers (WP).
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税收制裁、税收知识和税收服务对电子商务纳税人合规性的影响——以纳税人意识为调节变量
本研究旨在探讨税务制裁(SP)、税务知识、税务服务和纳税人意识对电子商务企业纳税人合规的影响。本研究采用的抽样技术是有目的抽样。本研究的样本是来自雅加达地区电子商务商业社区的321家企业。这种类型的研究是数据收集技术的定量研究,即通过谷歌表格使用李克特量表分发问卷的方法。本研究的数据处理方法使用Smart PLS软件进行假设检验。本研究结果表明,税收制裁对电子商务纳税人合规商务有显著的正向影响。本研究的结果表明,建立个人的电子商务纳税人合规是对纳税人有良好的税务知识(WP)。
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