Analysis the Role of the Internet of Things and Industry 4.0 in Healthcare Supply Chain Using Neutrosophic Sets

Abstract

In today's global economy, the Healthcare supply chain (HCSC) must be aware of a market that is both complicated and ever-changing. The HCSC in Industry 4.0 aims to give patients the medicine they need as quickly and cheaply as possible. The HCSC can improve operations by automating routine tasks and reducing human error by using new technologies like the "Internet of Things" (IoT); so, there is a need to analyze the role of IoT and Industry 4.0 in the Healthcare Supply Chain. This paper aims to analyze the role of IoT and Industry 4.0 in HCSC. Also, this paper proposes a framework using a single-valued neutrosophic set with multi-criteria decision-making (MCDM) to overcome uncertainty and deal with the various criteria and features. This paper used the 18 criteria and nine suppliers as an application in the healthcare supply chain. The results concluded that the proposed framework could handle uncertain data and give more effective results in analyzing the role of IoT and Industry 4.0 in HCSC.