The Performance of State Civil Apparatus in Gorontalo Province: The Relationship with Emotional Intelligence, Spiritual Intelligence, Leadership, and Organizational Citizenship Behavior

Muhdar Hm
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Abstract

This study aims to find out and analyze the direct and indercet effect: emotional intelligence with state civil apparatus performnce of through leadership and OCB, spiritual intelligence with state civil apparatus performance of through leadership and OCB. Population is the whole state civil apparatus in Gorontalo Province which amounts 3155. Samples should be taken as many as 350 people and the worthy of only analized 250 questionnaires. The sampling technique using are multistage sampling (purposive sampling and random sampling). The data were analyzed by using of structural equations models (SEM) and program analysis of moment structure (AMOS) version 23. The results showed that emotional intelligence and spiritual intelligence of significant effect on the leadership; emotional intelligence and leadership of significant effect on OCB; emotional intelligence and OCB of significant effect on employee performance; spiritual intelligence does not significant effect on OCB and employee performance; the leadership does not significant effect on employee performance; emotional intelligence and spiritual intelligence effect on OCB through leadership variable; emotional intelligence and spiritual intelligence effect on state civil apparatus performance of through leadership variable; and emotional intelligence and spiritual intelligence effect on state civil apparatus performanc of through OCB variable.
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戈伦塔洛省国家公民机构绩效:与情绪智力、精神智力、领导能力和组织公民行为的关系
本研究旨在找出并分析通过领导和组织公民行为对情绪智力的直接影响和间接影响,以及通过领导和组织公民行为对精神智力的间接影响。人口是哥伦塔洛省的全部国家民事机构,总数为3155人。样本应该取350人之多,而值得分析的只有250份问卷。采用的抽样技术为多级抽样(目的抽样和随机抽样)。采用结构方程模型(SEM)和弯矩结构程序分析(AMOS) 23版对数据进行分析。结果表明,情绪智力和精神智力对领导能力有显著影响;情商和领导力对组织行为有显著影响;情绪智力和组织公民行为对员工绩效有显著影响;精神智力对组织行为和员工绩效无显著影响;领导对员工绩效无显著影响;情绪智力和精神智力通过领导变量对组织行为的影响;情绪智力和精神智力对国家民事机构绩效的影响情绪智力和精神智力通过组织公民行为变量对国家民事机构绩效的影响。
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