Remote Collaboration-Study on Factors Affecting Team Mental Models

Wu Jing, Liu Long
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Abstract

Design activities are becoming more scattered in place due to the development in technology and globalization of resources. As a result, the Computer Supported Collaborative Work (CSCW) for design, is not only required to adopt suitable technical products and systems to effectively support designers’ work, but also the remote collaborative _ team mental model factors affecting theory required to deeper exploration for designers team. Team mental models as cognitive variables of a team get attention in recent years. The concept that the team mental models can help team improve performance has been 20 years of history, but so far the team mental models theory has not yet formed a relatively complete system. The current measurement methods of team mental models are mostly static, individually measured for each team member's mind and then unity. This is tantamount to default team mental models are all members’ mental model of simple addition, ignored the team interactive processes effects obviously. This paper will be based on the current study of team mental models, through investigate the designers’ mental model of the same team, to analyze the team mental model factors of designers working in distributed environment, then establish corresponding reference models as well.
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远程协作——影响团队心理模型的因素研究
由于技术的发展和资源的全球化,设计活动变得越来越分散。因此,计算机支持的设计协同工作(CSCW)不仅需要采用合适的技术产品和系统来有效地支持设计师的工作,而且还需要对设计师团队的远程协同——心理模型的影响因素进行更深入的理论探索。团队心理模型作为团队的认知变量,近年来受到越来越多的关注。团队心理模型可以帮助团队提高绩效的概念已经有20年的历史了,但到目前为止,团队心理模型理论还没有形成一个相对完整的体系。目前团队心理模型的测量方法大多是静态的,对每个团队成员的心理进行单独测量,然后统一测量。这就等于默认团队心理模型是所有成员的心理模型的简单相加,忽略了团队互动过程的明显影响。本文将在当前团队心理模型研究的基础上,通过对同一团队中设计师心理模型的调查,分析设计师在分布式环境下工作的团队心理模型因素,并建立相应的参考模型。
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