Using Balanced Scorecard (BSC) to Improve Quality and Performance of Askari Bank: A Case Study in Pakistan

Atif Hussain
{"title":"Using Balanced Scorecard (BSC) to Improve Quality and Performance of Askari Bank: A Case Study in Pakistan","authors":"Atif Hussain","doi":"10.2139/ssrn.1415384","DOIUrl":null,"url":null,"abstract":"This paper presents a case study of Askari Bank using Balanced Scorecard (BSC) as a strategic management system to identify quality and performance issues. The case study utilizes the Hypotheses to explore 1: Profound foundation in term of strategic policies exists or not, 2: Formalized approach is to be acquired by the Management for ensuring better relationships, Internal Communication relationships, Performance Management, Development of Procedures/Policies or not, 3: Working relationships also need to be formalized or not, and 4: Finding the need of human assets through formal trainings.","PeriodicalId":355618,"journal":{"name":"ERN: Other Organizations & Markets: Personnel Management (Topic)","volume":"29 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2009-06-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"ERN: Other Organizations & Markets: Personnel Management (Topic)","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.2139/ssrn.1415384","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 0

Abstract

This paper presents a case study of Askari Bank using Balanced Scorecard (BSC) as a strategic management system to identify quality and performance issues. The case study utilizes the Hypotheses to explore 1: Profound foundation in term of strategic policies exists or not, 2: Formalized approach is to be acquired by the Management for ensuring better relationships, Internal Communication relationships, Performance Management, Development of Procedures/Policies or not, 3: Working relationships also need to be formalized or not, and 4: Finding the need of human assets through formal trainings.
查看原文
分享 分享
微信好友 朋友圈 QQ好友 复制链接
本刊更多论文
运用平衡计分卡提高阿斯卡里银行的质量和绩效:以巴基斯坦为例
本文介绍了Askari银行使用平衡计分卡(BSC)作为战略管理系统来识别质量和绩效问题的案例研究。案例研究利用假设来探讨1:战略政策是否存在深厚的基础;2:管理层是否需要获得形式化的方法来确保更好的关系、内部沟通关系、绩效管理、程序/政策的制定;3:工作关系是否也需要形式化;
本文章由计算机程序翻译,如有差异,请以英文原文为准。
求助全文
约1分钟内获得全文 去求助
来源期刊
自引率
0.00%
发文量
0
期刊最新文献
The Effect of Computer Use on Work Discretion and Work Intensity: Evidence from Europe Occupational Achievements of Same‐Sex Couples in the United States by Gender and Race Investor Sentiment and Employment The Impact of Recession on Adult Training: Evidence from the United Kingdom in 2008–2009 Towards an Optimal Teacher Salary Schedule: Designing Base Salary to Attract and Retain Effective Teachers
×
引用
GB/T 7714-2015
复制
MLA
复制
APA
复制
导出至
BibTeX EndNote RefMan NoteFirst NoteExpress
×
×
提示
您的信息不完整,为了账户安全,请先补充。
现在去补充
×
提示
您因"违规操作"
具体请查看互助需知
我知道了
×
提示
现在去查看 取消
×
提示
确定
0
微信
客服QQ
Book学术公众号 扫码关注我们
反馈
×
意见反馈
请填写您的意见或建议
请填写您的手机或邮箱
已复制链接
已复制链接
快去分享给好友吧!
我知道了
×
扫码分享
扫码分享
Book学术官方微信
Book学术文献互助
Book学术文献互助群
群 号:481959085
Book学术
文献互助 智能选刊 最新文献 互助须知 联系我们:info@booksci.cn
Book学术提供免费学术资源搜索服务,方便国内外学者检索中英文文献。致力于提供最便捷和优质的服务体验。
Copyright © 2023 Book学术 All rights reserved.
ghs 京公网安备 11010802042870号 京ICP备2023020795号-1