A. Bagnato, Antonin Abhervé, Silverio Martínez-Fernández, Xavier Franch
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引用次数: 3
Abstract
In this industry abstract, we describe the challenges and benefits of collecting feedback from customers and systems to support development cycles. In Softeam, we have performed such collection and support in four iterations by means of a software analytics platform. We describe the encountered challenges and the effects of suggested recommendations to improve the software quality of our systems on the metrics of interest.
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