Evaluation of usability and user experience regarding the gamification of educational systems

A. Klock, Eduardo José de Borba, Isabela Gasparini, Daniel Lichtnow, M. Pimenta, G. Rodríguez
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引用次数: 2

Abstract

Gamification, which is the use of game techniques in contexts not related to games, has been increasingly used in the educational area to motivate and engage students. The aim of this paper is to evaluate the usability and the user experience of gamified educational systems. For this, a heuristic evaluation using the ergonomic criteria as guideline was conducted in 10 different gamified educational systems. From them, 4 systems with more problems were selected to perform usability testing in the laboratory and to fill out a questionnaire by participants. In the end, the usability and user experience problems found are discussed and a comparison between the evaluations of experts and users is performed.
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关于教育系统游戏化的可用性和用户体验评估
游戏化,即在与游戏无关的情境中使用游戏技术,已经越来越多地用于教育领域,以激励和吸引学生。本文的目的是评估游戏化教育系统的可用性和用户体验。为此,在10个不同的游戏化教育系统中,以人体工程学标准为指导进行了启发式评估。从中选出4个问题较多的系统在实验室进行可用性测试,并由参与者填写问卷。最后,对发现的可用性和用户体验问题进行了讨论,并对专家和用户的评价进行了比较。
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