Benefits and Limitations of Neuromarketing Techniques in Enhancing Marketing Strategies

Nurul Natasha Awinda Mohammad Nizam, Y. H. Yahaya, M. Amran, Siti Rohaidah Ahmad, N. M. M. Yusop, N. Razali
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Abstract

Neuromarketing study is a combination between neuroscience and marketing studies. it is done to get better understanding on consumer behaviors while making purchases. Since the advent of Covid-19 or also known as Coronavirus, eCommerce platforms are widely used by the consumers to purchase goods and services. Various techniques can be used to obtained the brain signals to observe consumers’ emotions. There are two types of neuromarketing approaches which are neuroimaging and non-neuroimaging techniques. The neuroimaging techniques are frequently used by the researchers to study neuromarketing as the results obtained are based on the consumers’ brainwaves and is not biased to any goods or services such the results from surveys, interviews, or other traditional marketing strategies. So, this describes review on previous research which use the neuroimaging techniques to study neuromarketing, especially using electroencephalogram (EEG).
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神经营销技术在提高营销策略中的益处和局限性
神经营销学是神经科学与市场营销学的结合。这样做是为了更好地了解消费者在购买时的行为。自Covid-19或也被称为冠状病毒出现以来,电子商务平台被消费者广泛用于购买商品和服务。可以使用各种技术来获取大脑信号,观察消费者的情绪。有两种类型的神经营销方法,即神经成像和非神经成像技术。研究人员经常使用神经成像技术来研究神经营销,因为获得的结果是基于消费者的脑电波,而不是像调查,访谈或其他传统营销策略那样对任何商品或服务有偏见。因此,本文对近年来利用神经成像技术,特别是脑电图技术研究神经营销的研究进行了综述。
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