Integrating ethnography into the requirements engineering process

I. Sommerville, T. Rodden, P. Sawyer, R. Bentley, M. Twidale
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引用次数: 161

Abstract

Experiences from an interdisciplinary project involving software engineers and sociologists are reported. The project is concerned with discovering the requirements of a user interface to a flight database which is used to provide real-time information to air-traffic controllers. The sociologists are conducting an ethnographic analysis of the activity of air-traffic control, and this is being used for the development of a prototype system. An overview of the project is given, the contribution of sociologists to requirements engineering is discussed, and tool support which will allow ethnographic observations to be integrated into the requirements engineering process is suggested.<>
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将人种学集成到需求工程过程中
报告了一个涉及软件工程师和社会学家的跨学科项目的经验。该项目涉及发现飞行数据库用户界面的需求,该数据库用于向空中交通管制员提供实时信息。社会学家正在对空中交通管制的活动进行人种学分析,并将其用于原型系统的开发。给出了该项目的概述,讨论了社会学家对需求工程的贡献,并建议将人种学观察整合到需求工程过程中的工具支持
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