Mobile Technology in Training Micro Businesses: Users' Requirements and Architectural Design

Abstract

This paper establishes users' requirements and develops architectural design for mobile training platform between Micro Finance Institutions MFIs and Micro Businesses MBs. Users' requirements and architectural design for mobile training platform will set a base for the development of application mobile technology in training MBs. This finding responds to the existing challenges facing trainings Micro business vendors which are learning coverage and ubiquitouness, caused by physical contact as model of delivering. Subsequently this study create base for development of mobile training application for MFIs and MBs. The study was conducted through literature review, in-depth interview, focused groups, observation and tasks analysis. User requirement and architecture design was established and presented to match specifications, characteristics and working environment of both MBs and MFIs.