Engaging Citizens with a Social Platform for Open Data

Abstract

Open Data are valuable initiatives in favour of transparency. Public administrations are increasing the availability of datasets for citizens, associations, innovators and other stakeholders, by releasing their data with open licenses. Open initiatives are achieving less success than expected, mainly due to the lack of engagement. There is a growing demand for approaches to actively engage citizens in exploiting Open Data. This paper introduces SPOD, a Social Platform for Open Data, which aims to engage citizens, local associations and organizations in forming communities of interests, stimulating the interpretation of Open Data and exploiting their use in Data-driven discussions, something not well-supported on traditional social networks. Social collaboration is the key aspect to increase the public value, where citizens participate in the discussions, co-create knowledge and data. The paper describes the engagement of four communities of citizens, which contributed to the public value by discussing topics in the context of Cultural Heritage, generating information from existing and co-created open datasets, by using SPOD.