INTELIGÊNCIACOLETIVA E GESTÃO DO CONHECIMENTO: UMA RELAÇÃO DE DEPENDÊNCIA OU MÚTUO REFORÇO?

Matheus Padilha, A. Graeml
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Abstract

This paper, by means of a systematic literature review, analyzes the relationship that exists between knowledge management and collective intelligence, according to the perception of academic researchers. We started from an original raw sample of 606 scientific papers and, after applying several filtering criteria, we reached 24 studies that discussed those two constructs together, which were thoroughly analyzed in their propositions with respect to the way they relate to one another. The work has shown that there are several characteristics that consistently appear in the relationship that exists between knowledge management and collective intelligence, though three distinct approaches exist in the literature: most authors consider collective intelligence to be an important tool to improve knowledge management. On the other hand, there are authors that see knowledge management as a mean to foster collective intelligence. And, finally, there are those who consider the two constructs as 1 Versão preliminar deste relato foi apresentado no Americas Conference on Information Systems (AMCIS). Matheus Alberto Oliveira Padilha; Alexandre Reis Graeml Perspectivas em Gestão & Conhecimento, João Pessoa, v. 9, n. 2, p. 153-173, maio/ago. 2019. 154 being independent from one another but stressing their huge potential for integration and mutual support.
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集体智慧与知识管理:依赖关系还是相互强化?
本文通过系统的文献综述,分析了知识管理与集体智能之间存在的关系。我们从606篇科学论文的原始样本开始,在应用了几个过滤标准之后,我们得到了24项研究,这些研究将这两个结构放在一起讨论,并在它们的命题中就它们彼此之间的关系进行了彻底的分析。这项工作表明,在知识管理和集体智慧之间的关系中,存在几个一贯出现的特征,尽管文献中存在三种不同的方法:大多数作者认为集体智慧是改进知识管理的重要工具。另一方面,有些作者认为知识管理是培养集体智慧的一种手段。最后,有些人认为这两个构念与美洲信息系统会议(AMCIS)的代表有1个相对的初步关系。马修斯·阿尔贝托·奥利维拉·帕迪利亚;Alexandre Reis Graeml Perspectivas em gest o & Conhecimento, jo o Pessoa, v. 9, n. 2, p. 153-173, maio/ago。2019. 154 .彼此独立,但强调相互融合和相互支持的巨大潜力。
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