Psychological intervention mechanism in public crisis information communication

Tian Beida, Xi Bao
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Abstract

In public crisis information communication, the information is uncertain, so the public will lack right judgment, and anxiety, scare, depression and dismay will appear. That is to say, crisis information will influence the public seriously in communication. In this stage, appropriate psychological intervention will help the public treat crisis information correctly and have enough psychological preparation for the disaster happened. The thesis gave concrete measure of psychological intervention after analyzing characteristics of crisis information and its communication process, and structure of psychological intervention mechanism. It has tried to seek way to remove negative influence on individual and supply scientific proposal for government.
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公共危机信息传播中的心理干预机制
在公共危机信息传播中,由于信息的不确定性,公众会缺乏正确的判断,出现焦虑、恐慌、抑郁、沮丧等情绪。也就是说,危机信息在传播中会对公众产生严重的影响。在这一阶段,适当的心理干预有助于公众正确对待危机信息,对灾难的发生有足够的心理准备。本文在分析危机信息及其传播过程的特点和心理干预机制结构的基础上,提出了心理干预的具体措施。它试图寻找消除对个人负面影响的方法,并为政府提供科学的建议。
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