Third Parties' Emotional and Behavioral Responses to Workplace Incivility: The Role of Belief and Power

Yu Yan, Zhenjiang Zhang
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Abstract

Workplace incivility happens enormously inside organizations and has great effects, but it is tend to be ignored. We present a theory of why some people who witness or learn about acts of workplace incivility against others in organizations are more likely to recognize this incivility and become personally involved. Drawing from theories of moral identity and moral justice, We explores the potential relationships between moral emotion and such result variables of workplace incivility like help the victims, or punish the perpetrator. We explain third parties' morally motivated responses to workplace incivility and consider the role of power and belief in the disciplinary system in this process. We discuss implications of the theory and propose future research directions.
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第三方对工作场所不文明行为的情绪和行为反应:信念和权力的作用
职场不文明行为在组织内部大量发生,影响巨大,但往往被忽视。我们提出了一种理论,解释为什么一些目睹或了解到组织中对他人的工作场所不文明行为的人更有可能认识到这种不文明行为,并亲自参与其中。从道德认同和道德正义的理论出发,我们探讨了道德情感与职场不文明行为的结果变量(如帮助受害者或惩罚加害者)之间的潜在关系。我们解释了第三方对工作场所不文明行为的道德动机反应,并考虑了在这一过程中纪律制度中的权力和信仰的作用。讨论了该理论的意义,并提出了未来的研究方向。
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