Role of Reward satisfaction on Employee Outcome: A case of power distribution sector of Pakistan

Abstract

Pakistan is a big country with diverse nature of land ranging from mountain, deserts to plain lands. There are eleven distribution companies to cover electrical power distribution over 100Million consumers. The field work of electrical distribution is sometimes life threating and tough. The consumers have their first interaction with distribution staff. A satisfied distribution staff led towards satisfied customer. The main objective of this research work is to look for the influence of various reward types on several variables of a company’s outcomes. These include worker outcomes and performance, like satisfaction from their jobs and turnover intention. Only remunerations alone do not encourage the workers’ attitudes and responses but their approach towards the remunerations regarding the fulfillment of their outcomes from the persuaded job. Employees manage their attitudes or responses, which might be positive or negative, depending on their fulfilment of remunerations. In the context of equity theory, if a worker thinks the outcome of his/her input to output percentage lacks in contrast to his/her colleagues, it might develop a sense of non-fulfilment and hence might lose their output efficacy.