Beam: a mobile application to improve happiness and mental health

Abstract

In this paper, we present beam, a mobile application that uses random acts of kindness to analyze and improve the mental health of its users. The concept was developed using an iterative, user-centered design process that included contextual inquiry, surveys, low and high-fidelity prototypes, and usability testing. Based on our initial research findings, we found that users tend to be pessimistic and focus on stress and negativity. We designed a mobile application that focuses on positive action and self-reflection to improve individual mental health. We used a combination of theory, design, and user research to influence users to become more optimistic -- linking the use of the application with mental health and mood improvements.