Impact of Trust and Perceived Privacy in B2C Mobile Apps among Foreigners: A Case of People's Republic of China

Wang Dong, F. Asmi, Rongting Zhou, Fang Keren, M. A. Anwar
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引用次数: 3

Abstract

China, as a world's factory, is an eye-catching opportunity for the current global economic market. The trust in the service provider and the nature of service will be examined with reference to m-commerce in China among foreigners. The perceived trust in the service provider, perceived trust in the internet, influence of the society, perceived privacy and easiness while using accounted as factors affecting the foreigners perceived intentions to adopt m-commerce in China. The findings conclude the trust on internet is low and perceived privacy is high among foreigners. However, the intentions are still positive as trust in the m-commerce service provider is dominating the overall intentions of m-commerce users in P.R. China.
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外国人在B2C移动应用中信任与感知隐私的影响:以中华人民共和国为例
中国作为世界工厂,对当前全球经济市场来说是一个引人注目的机遇。本文将以外国人在中国的移动商务为例,考察其对服务提供商和服务性质的信任。对服务提供商的感知信任、对互联网的感知信任、社会的影响、感知隐私和使用方便被认为是影响外国人在中国采用移动商务的感知意图的因素。调查结果表明,外国人对互联网的信任度较低,对隐私的感知较高。然而,用户的意向仍然是积极的,因为对移动商务服务提供商的信任在中国移动商务用户的总体意向中占主导地位。
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