A study of the Civil Servants' continuance of using E-learning

Abstract

The purpose of this study was to explore the Civil Servants' use of the E-learning system of publics sectors continuance intention in Taiwan. It was to discuss the current use of E-learning for continuance intention behavior of the Civil Servants and impact on performance E-learning factor. Through the process of literature review, this study attempts to develop an integrated model based on the A Post-Acceptance Model (Bhattacherjee, 2001) and Technology Acceptance Model 3 (Venkatesh & Bala, 2008). Empirical data collected from 553 Civil Servants of the National Vocational High School who had prior experience with the E-learning system of publics sectors in Taiwan. Structural Equation Modeling (SEM) was tested against the hypothesis and the proposed research model of this study. The results indicated that Civil Servant' continuance behavior of the E-learning was indeed significantly influenced by the satisfaction and the satisfaction affected determinants by computer self-efficacy, job relevance, expectation confirmation, perceived ease of use, perceived usefulness.