{"title":"Study on the Service Personnel and Service Place in Children's Language Training Service Regarding the E-business","authors":"Fei Hou, Lili Cao, Qi Liu, Lingxia Cao","doi":"10.1109/INFOMAN.2019.8714654","DOIUrl":null,"url":null,"abstract":"Human resources and place resources are the most important service resources in the service industry. Children's language training services under the era of e-commerce are intangible, simultaneous production and consumption, and strong interaction. Service personnel and service venues combine the characteristics of educational activities and learning activities with more complex quality characteristics, which are important factors influencing the quality of children's language training services.","PeriodicalId":186072,"journal":{"name":"2019 5th International Conference on Information Management (ICIM)","volume":"17 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"2019-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"2019 5th International Conference on Information Management (ICIM)","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1109/INFOMAN.2019.8714654","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 0
Abstract
Human resources and place resources are the most important service resources in the service industry. Children's language training services under the era of e-commerce are intangible, simultaneous production and consumption, and strong interaction. Service personnel and service venues combine the characteristics of educational activities and learning activities with more complex quality characteristics, which are important factors influencing the quality of children's language training services.
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