The Impact of Academic Information System to Students’ Satisfaction in Higher Education

Abstract

Academic information systems reflect the quality of management of a college and are one of the efforts of educational institutions to provide quality services to provide convenience and comfort to students. There are obstacles such as the difficulty of controlling the scheduling of courses and information that is less updated on academic information systems. This study aims to determine how much influence the academic information system has on student satisfaction. This study uses a type of research based on a quantitative approach. The research subjects were bachelor and graduate school students from Universitas Negeri Yogyakarta. The data collection method used a questionnaire. Data processing techniques and data analysis using simple linear regression formulas. The results showed that (i) there was a significant influence between the implementation of academic information systems on the level of satisfaction of Universitas Negeri Yogyakarta bachelor and graduate school students amount 41% (ii) supporting and inhibiting factors perceived by students in the implementation of academic information systems found in speed, timeliness, and ease of access. This article has empirical contributions related to academic information systems in higher education and can be used as insights for policy holders in universities in making policies.