360-Degree Assessment of Training Efficiency in Power Engineering Sector

Abstract

Today, any employer is interested in high-quality training of workers in the fuel and energy sector. For quality teaching, it is important not only to correctly plan and conduct training, but to monitor the quality of the educational process. Often, the assessment of the quality of training is limited to checking the employee’s knowledge immediately after the training. Monitoring changes in employee competence and behavior in the long term is not carried out due to the lack of ready-made tools. Thus, the long-term effect of training is not assessed, which can reduce its quality. The training process can turn into a formality that does not give qualitative changes in the competence of personnel. The authors of the article have developed a tool for assessing learning outcomes using the”360-degree assessment” method. The developed questionnaire may be used in the system for assessing the quality of educational by educational organization. This tool will be useful both for the educational organization and for the company that ordered the training. The results of the survey may be used by the educational organization to identify the need of corrective measures for the training course. The fuel and energy sector companies may use the results of the survey as a basis for choosing a contractor for the provision of educational services.