{"title":"Personal computer software support","authors":"Thomas O'Flaherty","doi":"10.1145/800173.809710","DOIUrl":null,"url":null,"abstract":"The issues and information presented here will be useful to all current and potential users of personal computers (PC's). Much of the presentation is focussed on the proper role of the MIS department. Data is based on a study of how a cross-section of medium and large organizations are dealing with PC software support issues. The best observed practices are described as well as recommendations for further improvements.","PeriodicalId":306306,"journal":{"name":"ACM '83","volume":null,"pages":null},"PeriodicalIF":0.0000,"publicationDate":"1900-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"ACM '83","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1145/800173.809710","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 0
Abstract
The issues and information presented here will be useful to all current and potential users of personal computers (PC's). Much of the presentation is focussed on the proper role of the MIS department. Data is based on a study of how a cross-section of medium and large organizations are dealing with PC software support issues. The best observed practices are described as well as recommendations for further improvements.
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