Machinic Empathy and Mental Health: The Relational Ethics of Machine Empathy and Artificial Intelligence in Her

Abstract

This paper situates a discussion of Her within contemporary developments in empathic machine learning for mental health treatment and therapy. Her simultaneously hooks into and critiques a particular imaginary about what artificial intelligence can do when combined with big data. Shaw threads the representation of empathy and artificial intelligence in the film into discussions of contemporary mental health research, in particular possibilities for the automation of treatment, whether through machine learning or guided interventions. Her provides some useful ways to think through utopian, dystopian, and ambivalent readings of such applications of technology in a broader sense, raising questions about sincerity and loss of human connectivity, relational ethics and automated empathy.