Community outreach and inclusive programmes in library: Stakeholder feedback

C. Singh, Ngangbam Tezeeb Singh
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Abstract

The purpose of the study is to assess and analyse the feedback of the stakeholders on their participation in various community outreach and inclusive programmes in library. The study has been confined to the community living in Bishnupur District of Manipur State. The same has also been studied based on the programmes conducted during the National Library Week Celebration, 14–20 November, 2017.The feedback of the stakeholders has been analysed. Department of Library and Information Science, Manipur University, Imphal conducted National Library Week during 14–20 November, 2017 under the theme “Role of Library in Quality Education”. As a part of the week, different library related programmes were carried out at Kumbi College, Bishnupur District, Manipur. Deliberation of keynote address, distribution of resource materials, conduct of extempore speech competitions, interactions with the resource persons by the participants who are stakeholders of the programmes, collection of duly filled in feedback forms from them, etc. were the main events that took place during the programme. The feedback so collected are analysed using simple mathematical techniques and presented through tables, charts, etc for empirical interpretation. Feedback of stakeholders shows that 74.29% of them are familiar with the National Library Week and with 43.8% of them rated the celebration “Very Good”. They considered the resource materials provided to them and contents of the topics also very good and useful. Understanding the significance of the celebration, they also expressed views and other comments for further overall improvement of the programmes which are useful for the service providers in the field. The study is first of such kind in the region. No other scholars have worked on such issue. The findings of the study reveal new vistas in the field of librarianship in the area of community outreach and inclusive programmes.
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图书馆的社区外展和包容性项目:利益相关者反馈
这项研究的目的是评估和分析持份者对参与图书馆各种社区外展和包容性计划的反馈。这项研究仅限于居住在曼尼普尔邦比什努普尔区的社区。根据2017年11月14日至20日国家图书馆周庆祝活动期间开展的计划,也进行了同样的研究。对利益相关者的反馈进行了分析。印度曼尼普尔大学图书馆与信息科学系于2017年11月14日至20日举办了以“图书馆在素质教育中的作用”为主题的国家图书馆周。作为一周的一部分,在曼尼普尔邦比什努普尔区Kumbi学院开展了不同的图书馆相关项目。活动期间的主要活动包括审议主题演讲、分发资源资料、进行即兴演讲比赛、与项目有关的参与者与资源人员互动、收集他们填妥的反馈表格等。收集到的反馈使用简单的数学技术进行分析,并通过表格、图表等形式进行实证解释。利益相关者的反馈显示,74.29%的利益相关者对国家图书馆周表示熟悉,43.8%的利益相关者对国家图书馆周的评价为“非常好”。他们认为提供给他们的资源材料和专题的内容也非常好和有用。他们了解庆祝活动的重要性,并就进一步全面改善方案发表意见和其他意见,这些意见对外地的服务提供者很有用。这项研究在该地区尚属首次。没有其他学者研究过这样的问题。研究结果揭示了图书馆事业在社区外展和包容性项目领域的新前景。
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