Development of human-centred model of single window on the example of Port of Bar, Montenegro

Abstract

For the current 60 years, HCD has been considered a preferred design approach for maritime single window and ways to understand user needs. The idea proposed in this article is a very effective way to integrate HCD into the maritime single window floor by engaging users after the sea in discussing the times, which is suitable for human development and participation. This was done through panel discussion with end-user model, with a particular focus on the navigation of the commercial vessels. This study aims to increase the impact of maritime single window and HCD knowledge on ship design and operation, by understanding where and how to integrate them and how as well as of curtains where and where to hang. The findings in this paper present the HCD and the basic criteria for obtaining benefits at the physical, mental, psychosocial, organizational and socio-political levels, resulting in safe maritime operations showed on example of Port of Bar, Montenegro. The results show that a successful integration of a human and naval design concept is required to be involved in the design, implementation of legislation and the sale of potential users to meet the demands of the users and other stakeholders.