Predicting Work Engagement among Employees in Windhoek, Namibia

Abstract

Organisations are increasingly dependent on their employees’ strength; therefore, they need energetic and engaged employees. Engaged employees develop an abundance of resources which they devote to their job activities. When tackled with difficulties and limitations, engaged employees are determined to overcome challenges. A cross-sectional quantitative research design making use of a questionnaire is used in this study. The questionnaire was administered to n=124 employees (availability sampling) in Windhoek, Namibia across three institutions to collect data on the biographical details, emotional intelligence, job demands-resources, and the work engagement of employees. Data on the social skills, growth opportunities, and advancement opportunities predicted employees' work engagement. Positive organisational outcomes may be enhanced by focusing on job resources. This study also suggests that emotional intelligence is critical in ensuring that employees can withstand overwhelming job demands that they may encounter. Organisations need to expose employees to growth and advancement opportunities to foster work engagement. This study adds to the knowledge related to work engagement within Namibia and the field of psychology.