{"title":"Software quality and productivity at AT&T Bell Laboratories","authors":"E. Fuchs, S. Chappell","doi":"10.1109/HICSS.1989.48008","DOIUrl":null,"url":null,"abstract":"Bell Labs' software development paradigm is based on the practice of total quality control. This is a framework in which quality of the development (and other) processes is used as the driver for product quality, efficiency, cost, commitment, and employee and customer satisfaction. The authors discuss some tools and enhanced languages that have been found to be valuable. The quality metrics used and the results obtained with this approach are also considered.<<ETX>>","PeriodicalId":325958,"journal":{"name":"[1989] Proceedings of the Twenty-Second Annual Hawaii International Conference on System Sciences. Volume II: Software Track","volume":"20 1","pages":"0"},"PeriodicalIF":0.0000,"publicationDate":"1989-01-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":"0","resultStr":null,"platform":"Semanticscholar","paperid":null,"PeriodicalName":"[1989] Proceedings of the Twenty-Second Annual Hawaii International Conference on System Sciences. Volume II: Software Track","FirstCategoryId":"1085","ListUrlMain":"https://doi.org/10.1109/HICSS.1989.48008","RegionNum":0,"RegionCategory":null,"ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":null,"EPubDate":"","PubModel":"","JCR":"","JCRName":"","Score":null,"Total":0}
引用次数: 0
Abstract
Bell Labs' software development paradigm is based on the practice of total quality control. This is a framework in which quality of the development (and other) processes is used as the driver for product quality, efficiency, cost, commitment, and employee and customer satisfaction. The authors discuss some tools and enhanced languages that have been found to be valuable. The quality metrics used and the results obtained with this approach are also considered.<>
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