Changing the nature of organizational change

D. Kirby
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Abstract

Purpose Although organizational change management has become a permanent practice, failure thrives at a rate of 50 per cent to 75 per cent and has done so for nearly 40 years. Executives and consultants continue to plow the same path of “change,” sowing the same seeds, yet somehow expecting a different crop to grow; it is not for a lack of good intention or sincere effort to improve the organization. This paper is meant to challenge and inspire researchers, consultants and particularly organizational leaders and members toward liberating themselves from fixed ways of thinking to reimagine change as natural and ongoing rather than episodic – essential in an era of constant flux. Design/methodology/approach A critical analysis of wide-ranging literature related to the genesis of the organization, organization theory, culture, metaphor and change revealed four unfavorable conditions, making attempts at sustainable change nearly impossible. Findings An organization’s unconscious and habitual thought-action patterns considerably contribute to creating four unfavorable conditions for change. Understanding this context is essential before initiating change efforts. Reorienting change from an analytical to a relational paradigm and disrupting linear, prescriptive thinking makes way for emergent, cooperative and inclusive efforts to induce sustainable, transformational change. Originality/value This research sheds a different light on what makes sustainable organizational change elusive and offers strategic human resource managers a new perspective on the nature of change.
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改变组织变革的本质
虽然组织变革管理已成为一种永久的做法,但失败率在50%到75%之间,并且这种情况已经持续了近40年。高管和顾问们继续沿着同样的“变革”之路前行,播下同样的种子,却莫名其妙地期待着不同的收成;这并不是因为缺乏良好的意图或真诚的努力来改善组织。本文旨在挑战和激励研究人员、顾问,尤其是组织领导者和成员,将自己从固定的思维方式中解放出来,重新想象变化是自然的、持续的,而不是断断续续的——这在不断变化的时代是必不可少的。设计/方法/方法对组织起源、组织理论、文化、隐喻和变革相关的广泛文献进行批判性分析,揭示了四个不利条件,使可持续变革的尝试几乎不可能。发现一个组织的无意识的和习惯性的思维-行动模式在很大程度上有助于创造四个不利的变化条件。在开始变更工作之前,理解这个背景是必要的。将变革从分析范式重新定位为关系范式,并打破线性、规定性思维,为紧急、合作和包容的努力铺平道路,以诱导可持续的转型变革。原创性/价值这项研究从不同的角度揭示了是什么让可持续的组织变革难以捉摸,并为战略人力资源管理者提供了一个关于变革本质的新视角。
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