Enhancing Users’ Wireless Network Cyber Security and Privacy Concerns during COVID-19

Abstract

During COVID-19 pandemic, a lot of organizations and average users were victims of wireless network security breaches that caused huge impacts on their businesses and privacy of their data. This research reviews the most common wireless network attacks and explores the incidents of security breaches reported during the pandemic. The study conducts a survey among 56 sample of users to identify their basic knowledge that qualifies to withstand against wireless network attacks. The outcome of the survey shows that most wireless network based cyber-attacks that happens during pandemic are: phishing emails, DoS (denial of service) and social engineering, whereas the majority of the respondents did nothing to counter or search online on resolving the issues. Therefore, this study proposes a few simple and free cost solutions to increase knowledge among technical and basic users to enhance their security and privacy concerns while using wireless network.