Analysis of success factors of ISO 14001 implementation — A case study in a cement company in Indonesia

Abstract

ISO 14001 gives five strategic steps or clauses to build an Environmental Management System. These clauses become critical success factors in the implementation of ISO 14001. The research was based on a case study in a cement company in Indonesia which has been certified with ISO 14001 since 1999. Critical success factors of ISO 14001 implementation for each management level in the cement company were analyzed using logistic regression. The purpose was to obtain the most important factors (clauses) which should be given the main attention by the cement company in order to get better results in implementing ISO 14001. Beside positive influence of factors or clauses in the ISO 14001 negative influence was also found. For workers, Implementation and Operation (odds ratio 7.367) and Management Reviews (odds ratio 3.136) gave significant positive influence to the success of ISO 14001 implementation. While for supervisors, Implementation and Operation (odd 22.897) and Checking and Corrective Actions (odd 32.427) showed significant positive influence on the success of ISO 14001 implementation. There are no significant factors that influenced the success of ISO 14001 implementation for managers. Although the results were insignificant, the Management Reviews gave a negative influence in ISO 14001 implementation for managers. Also, Checking and Corrective Actions (odd 0.331) showed significant negative influence for ISO 14001 implementation for workers, while planning (odds 0.331) provided a significant negative influence for ISO 14001 implementation for supervisors. The negative influence indicated potential problems in the organization of the cement company; thereby, organizational ergonomics are seen as a good solution to identify and overcome the problems.