J. Kosinski, D. Radziszowski, K. Zielinski, Sławomir Zieliński, Grzegorz Przybylski, Pawel Niedziela
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引用次数: 23
Abstract
The paper presents an analysis of the possibilities of defining penalty functions to be used in SLA management frameworks. As a basis for the analysis, a brief survey of metrics used in SLA contracts is presented. Next, several definitions of penalty functions are proposed. The definitions are then analyzed in context of embedding them in a working SLA management framework.
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