저소득층 독거노인과 독거노인생활관리사의 돌봄 관계 경험

김미영, 손서희
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Abstract

The purpose of this study was to explore how low-income older adults living alone and their life managers in the care services for low-income older adults living alone experienced their caregiving relationship. Analysis was based on nine low-income older adults living alone and their nine life managers. Three themes were identified: perceptions on their caregiving relationship, different expectations between the older adults and their life managers, and efforts to improve their relationships. Regarding the perceptions on their caregiving relationship, the low-income older adults living alone thought their life managers as a family or even better than their own family. The life managers also had a rewarding experience. Despite these positive experiences in the caregiving relationship, they had different expectations for the relationship. The older adults had different perceptions of care services based on their living conditions and their relationship with their life managers. In terms of the life managers, they perceived their role as both a volunteer and a professional. In addition, they experienced difficulties in establishing different relationships with 30 individuals who have different expectations on the care service. Considering their efforts to improve their relationships, the older adults expressed their gratitude by sharing foods and prayer. The life managers also had endeavored to improve their services by acquiring professional qualifications and utilizing their personal network. These findings suggest that life managers are important interpersonal and economic resources for the older adults living alone and it is important to improve the work conditions of life managers in order to provide better services for low-income older adults living alone.
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低收入独居老人与独居老人生活管理师照顾的经验
本研究的目的是探讨低收入独居老人及其生活管理人员在低收入独居老人护理服务中如何体验他们的照顾关系。分析基于9位独居的低收入老年人和他们的9位生活管理者。研究确定了三个主题:对照顾关系的看法,老年人与生活管理者之间的不同期望,以及改善他们关系的努力。在对照顾关系的认知上,低收入独居老年人认为自己的生活管理者是一个家庭,甚至比自己的家庭更好。生活管理人员也有一个有益的经验。尽管在照顾关系中有这些积极的经历,但他们对这段关系有不同的期望。老年人生活条件及与生活管理人员关系的不同,对护理服务有不同的认知。就生活管理者而言,他们认为自己既是志愿者又是专业人士。此外,他们在与30名对护理服务有不同期望的人士建立不同关系时遇到困难。考虑到他们为改善关系所做的努力,老年人通过分享食物和祈祷来表达他们的感激之情。生活管理人员也努力通过取得专业资格和利用其个人网络来改善他们的服务。研究结果表明,生活管理人员是独居老年人重要的人际资源和经济资源,改善生活管理人员的工作条件对于为低收入独居老年人提供更好的服务具有重要意义。
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