Performance scorecards for electric power distribution

Abstract

This work presents the performance scorecards which have lately been used more and more as a means of visual representation of business indicators of companies. The terminology in connection of this latest trend in reporting (presenting values) key indicators of performance of businesses is not unequivocal, there are various terms used for the same subject: Scorecards, Enterprise Dashboards, Balanced Scorecards, Performance Dashboard, KPI Summary, etc. The idea of performance scorecards is based on the method of Balance Scorecards [6] but the number of indicators and specific indicators is not limited to those defined in the work of Kaplan and Norton. The representation of the entire commerce, i.e. keeping track of the planned performances is easy as the graphical reports in the form of scorecards is extremely expressive an easily understandable for business men. Moreover, they can suggest the necessary activities depending on the value of the indicator, i.e. the deviation from the planned values. Based on this the Scorecards have become necessary in performance control of the entire enterprise, some its organizational units or specific important functions. This work also includes the possible contents of the hierarchical scorecard for performance control of electrical energy distribution.