Incompréhension et réunion de conception d'un collectif distribué: déroulement des réunions et rôle des comptesrendus

Abstract

This communication concerns an intervention in a distributed team of a computer science enterprise. Its objective was to prevent misunderstandings that can occur within the collective. We are interested to misunderstandings related to the design meetings, and the meeting's minutes associated as memories of meetings and as a way to prevent misunderstandings. We found that 1 to 5% of the meeting is included in the minutes and that some issues still not finalized or confidential are not included in the meeting's minutes. Furthermore, we show that not logged information cannot be heard by the co-designers: 20 to 100% of them attend the meeting with their laptop and work on other tasks in parallel. We propose some organizational recommendations (format of the minutes, temporal organization of the meeting) to overcome these difficulties.