EFFECT OF INDIVIDUALIZED CONSIDERATION AND INTELLECTUAL STIMULATION ON JOB SATISFACTION AMONG EMPLOYEES IN COMMERCIAL BANKS IN KENYA

Abstract

Purpose: The purpose of the study was to examine the extent to which individualized consideration and intellectual stimulation influence job satisfaction among employees in commercial banks in Kenya.Methodology: The study adopted a descriptive research design. The target population consisted of 10,310 managerial employees in the commercial banks in Kenya. A sample of 424 employees was obtained from the population using stratified random sampling technique. Data was collected using structured questionnaires.Findings: Correlation analysis found that individualized consideration, intellectual stimulation and job security were positively and significantly correlated to job satisfaction r (347) =.595, p<.05, r (347) =.541, p<.05 and r (347) =.697, p<.05 respectively. Multiple linear regression results showed that individualized consideration significantly influenced job satisfaction of the employees (R2 = .352, F(1, 138.779) = 188.851, p < .05). Similarly, multiple linear regression results showed that intellectual stimulation significantly influenced job satisfaction of the employees (R2 = .290, F(1, 106.274) = 142.533, p < .05). Job security was found to significantly moderate the relationships between individualized consideration, intellectual stimulation and job satisfaction R2 = .435, F(3, 45.168) = 87.914, p<.05).Unique contribution to the theory, practice and policy: The unique contribution of this study is the advancement of transformational leadership theory dimensions - individualized consideration and intellectual stimulation - and job satisfaction among employees in commercial Banks in Kenya. Lastly, the findings inform organizational polices touching on leadership and job satisfaction.